- The item must be unused and in the same condition that you received it.
- The item must be in the original packaging.
- You must have the receipt or proof of purchase.
Non-Returnable Items
Several types of goods are exempt from being returned, including but not limited to:
- Perishable items such as food, flowers, newspapers, or magazines.
- Intimate or sanitary goods.
- Hazardous materials, or flammable liquids or gases.
- Gift cards.
- Downloadable software products.
- Some health and personal care items.
Return Process
To initiate a return, please follow these steps:
- Contact Us: Before returning your product, please contact our customer service team at [Your Email Address] or [Your Phone Number] to obtain a Return Merchandise Authorization (RMA) number. Returns without an RMA number will not be accepted.
- Prepare Your Package: Securely pack the item in its original packaging and include the receipt or proof of purchase, as well as the RMA number
